A deposit is required to secure all appointments. Deposits are non-refundable and will go toward your final balance. Appointments are only confirmed once the deposit has been received. Please provide at least 24 hours notice for cancellations or rescheduling. Last-minute cancellations may result in the loss of your deposit.

Clients arriving more than 15 minutes late may need to reschedule depending on the stylist’s availability. Please respect appointment times to ensure a smooth experience for all clients. Failure to attend your appointment without notice will result in a non-refundable deposit and may require full payment before booking future appointments

We accept cash, e-transfer, and select electronic payments. The remaining balance must be paid at the end of the appointment. Due to the nature of beauty services, refunds are not provided once a service has been completed. However, client satisfaction is important to us. If there is an issue with your hairstyle, please contact us within 48 hours of your appointment.

Clients should arrive with: ✔ Clean hair ✔ Fully detangled hair ✔ Hair free of heavy oils or product buildup Additional fees may apply for detangling or preparation services.

To maintain a relaxing and comfortable environment, extra guests are not permitted unless previously approved.

At Halo Braids, we are committed to providing a clean, professional, and welcoming atmosphere for every client. Respectful communication and kindness are expected from both clients and stylists. Then at the bottom, add this little luxury touch: Thank you for choosing Halo Braids. We look forward to giving you an unforgettable experience. ✨ That last sentence softens the firmness beautifully. Like velvet over steel 🖤