Question 1

BOOKING AND CANCELLATION POLICY

Accepted Answer

A deposit is required to secure all appointments. Deposits are non-refundable and will go toward your final balance.
Appointments are only confirmed once the deposit has been received.
Please provide at least 24 hours notice for cancellations or rescheduling.
Last-minute cancellations may result in the loss of your deposit.

Question 2

LATE AND NO SHOW POLICY

Accepted Answer

Clients arriving more than 15 minutes late may need to reschedule depending on the stylist’s availability.
Please respect appointment times to ensure a smooth experience for all clients.

Failure to attend your appointment without notice will result in a non-refundable deposit and may require full payment before booking future appointments

Question 3

PAYMENT AND REFUND POLICY

Accepted Answer

We accept cash, e-transfer, and select electronic payments.
The remaining balance must be paid at the end of the appointment.

Due to the nature of beauty services, refunds are not provided once a service has been completed.
However, client satisfaction is important to us. If there is an issue with your hairstyle, please contact us within 48 hours of your appointment.

Question 4

HAIR PREPARATION

Accepted Answer

Clients should arrive with:

✔ Clean hair

✔ Fully detangled hair

✔ Hair free of heavy oils or product buildup
Additional fees may apply for detangling or preparation services.

Question 5

EXTRA GUESTS

Accepted Answer

To maintain a relaxing and comfortable environment, extra guests are not permitted unless previously approved.

Question 6

RESPECT & EXPERIENCE

Accepted Answer

At Halo Braids, we are committed to providing a clean, professional, and welcoming atmosphere for every client.
Respectful communication and kindness are expected from both clients and stylists.
Then at the bottom, add this little luxury touch:
Thank you for choosing Halo Braids.

We look forward to giving you an unforgettable experience. ✨
That last sentence softens the firmness beautifully. Like velvet over steel 🖤

HALO BRAIDS

HALO BRAIDS POLICIES ✨

Salon Guidelines